NEC SV9100 End-of-Life Announcement

In May 2024, NEC announced that they will stop supporting all on-site business phone systems over the next few years.

They recently shared an update about the future of their On-Premises Unified Communications (UC) products. This update explains the support timelines, when products will be phased out, and extends some end-of-life (EOL) dates. The goal of these changes is to help businesses understand the transition away from on-site phone systems more clearly.

Important Dates

• End of System Protection: April 15, 2024
  • No further purchases for the Extended System Protection will be allowed after this date.
• End of New System Sales and Add-on Sales (Hardware): December 31, 2024
  • This is the last date for ordering new systems and hardware add-ons.
• End of Shipment: March 31, 2025
  • This is the final target date for shipping any purchase orders received before the end of new orders.
• End of Add-on Sales (Software License Only): March 31, 2030
  • After this date, no further software license add-ons can be ordered.
• End of Add-on Sales (Software Assurance Only): December 31, 2025
  • No further software assurance add-ons can be ordered after this date.
• End of Support (EOS) and End of Maintenance (EOM): March 31, 2030
  • End of all technical support and software maintenance. Some products may have earlier dates as specified.

NEC Systems Impacted by this Announcement

• UNIVERGE SV9100 and SV9500 Platforms
• NEC SL2100 and UNIVERGE Platforms
• NEC Wired Terminals (DT400, DT800, DT500, DT900, DT900S)
• Software Applications and Solutions

NEC Systems previously in End-of-Life

• NEC SV8100
• NEC SL1100

TeleCom’s Commitment to our NEC SV9100 Customers

At TeleCom Business Solutions, we recognize the vital role that NEC systems, particularly the SV9100, have played in your communications infrastructure. As NEC shifts away from on-premises solutions, we remain dedicated to providing ongoing support for our NEC SV9100 customers.

Support

TeleCom is here to support your NEC SV9100 system. If you’re looking to enhance your capabilities with additional features such as mobile or desktop applications, or unified communications voicemail, we are ready to discuss upgrade options that can better serve your business.

Communication

We prioritize transparency and will keep you informed about any delays in obtaining hardware parts. Our team is here to help you navigate these challenges effectively, ensuring that your communication systems remain operational and efficient. We appreciate your trust in TeleCom and are committed to ensuring that your NEC SV9100 continues to meet your business needs. If you have any questions or would like to explore upgrade options, please don’t hesitate to reach out to us!