While we never expect to find ourselves in an emergency situation, a crisis can strike anytime, anywhere. During an emergency or dangerous event, the most pivotal step an organization can make is to quickly inform and alert people in harm’s way. Whether it’s a...

If your business is relying on a hosted PBX service to handle its phone and Unified Communications systems, it is imperative to have a solid support network. Since Voice Over IP (VoIP) relies on your internet connection to make calls, the quality of your calls can be...

With remote teams of employees becoming much more commonplace, employers are tasked with effectively managing their distributed workforce. Many technologies exist to enable and control resources available to remote employees. Voice-over-Internet-Protocol, or VoIP,...

If you have a landline or a cell phone, you have most likely experienced an increase in the number of local phone calls you’re receiving, but when you answer the phone, it’s an automated telemarketing campaign or an obvious, or not so obvious, scam call. You are not...

Software-Defined Wide Area Network (SD-WAN) has recently become a hot topic in the IT world. SD-WAN offers numerous benefits for organizations of all sizes but is especially helpful to businesses with multiple branch locations. Many companies are virtualizing their...

Regardless of your type of business, your ability to communicate with employees, customers, clients, vendors and others is critical to your success. This makes choosing the right voice and data vendor one of your most important business decisions. There are countless...

"Ransomware" is the term used when hackers make the data on your network inaccessible to you until you pay a large ransom. The tools used for ransomware are no different than those used for traditional hacking but, instead of stealing data, criminals want to steal...

As the features and conveniences of mobile phones have grown, so have the risks of using them. The more you and your employees use your mobile phones to check email, make purchases, access bank accounts, download music, etc., the more tempting your phone becomes to...

Now that voice and data services can be hosted on the Internet, it seems logical that any telecom service available via the Internet should be fine to handle voice communications for your business. Many of these online providers appear to be low cost, with systems...

One of the top reasons for choosing Voice over Internet Protocol (VoIP) for your business communications is the many smart features it provides at a fraction of the cost. These features include such conveniences as voice mail, a virtual assistant, call recording,...